Shopify Products Warranty
These Shopify products include a standard 1-year warranty. Businesses with the POS Pro Subscription get an extended 2-year warranty.
- Shopify Tap & Chip Reader
- Swipe (Audio Jack) Reader
- Shopify Retail Stand for iPad 9.7”
- Shopify Retail Stand for iPad 10.2”/Air 10.5”
- Shopify Dock for Tap & Chip Reader
This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning or natural disasters.
These products are returnable within our 30 Day Return Policy
Having Issues with Your Reader?
Need a Replacement Reader?
- Order a new Shopify Tap & Chip Card Reader
- Order a new Swipe (Audio Jack) Reader
If you are having problems with these products please contact the Shopify Support Team. Before contacting Shopify Support, please have your order number or email address tied to the order ready.